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O2 blueroom

Welcome to More

O2 More

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FAQs

o2 more is about connecting you to other great companies, offers and information you really want. Everything we send you by text, mms or email will be based on the interests you select and what we've learnt about you while you've been on o2. the better we know you, the better we can send you offers you'll love

  1. Who qualifies?

    Everyone on O2 (except Corporate customers). You can only receive messages if you are an O2 mobile customer.

  2. How do I get O2 More?

    Register your details and choose your interests here on this site.

  3. Do I need to register?

    Yes. So that we can verify you're with O2. You can register here on the O2 More registration page. If you've already registered for blueroom, you'll only have to sign in to select your interests for O2 More.

  4. What if I'm an O2 Broadband customer and want O2 More but don't have an O2 Mobile?

    We only send messages to O2 mobile phones. Another great reason to switch to O2. Visit www.o2.co.uk/shop to choose a tariff that's right for you.

  5. How do I sign up to get O2 More?

    You need to register first. Then when you've registered and ticked the all important 'opt in' box, we'll send you messages about things you're interested in. Based on your interests and information we've learnt about you.

  6. How often can I make changes to my interests?

    You can update your personal details and interests as often as you like. The changes take effect within 3 days.

  7. Can my mates sign up to this?

    Yes, if they're on O2. Send them this link to see what they're missing or get them to opt in by texting their postcode to 2011. If they're not on O2, that's easy to fix.

    Just go to an O2 shop and get them a SIM card or go to freesim.o2.co.uk

  8. How does the Log-in work?

    If you're already registered for O2 More or blueroom, you'll be able to access interests without giving any further details.

  9. How do I opt out?

    To opt out text STOP to 20502. You'll stop receiving messages from O2 More within 3 days.

  10. What happens to other messages if I opt out?

    Nothing. You'll still receive messages from O2.

  11. What time will I get my messages from O2 More?

    Normally, during normal working hours (8am to 6pm).

  12. What if I'm not registered for O2 More or blueroom?

    When you visit the site, click 'register', as you'll need a PIN number to log-in. As a security measure, your PIN will be sent as a free text to the O2 mobile number you've given.

  13. 1

    Will I need a PIN every time I go to the O2 More website?

    No. You only need your PIN when you first register.

  14. Will I have to give my interests on O2 More and blueroom?

    Yes. The interests for each will be different.

  15. What information about me will you use for this?

    Only things we've learnt about you since you've been on O2. For example, if we know you download music to your phone, we'll send you details of a music offer.

  16. What kind of offers will I get?

    All kinds of offers and promotions including discounts, limited offers, money off, free trailers and more. There's lots of interesting stuff and it'll change all the time.

  17. Who do I contact if I'm trying to find out where my order is?

    Orders with third parties should be followed up with their customer service directly.

  18. What if I have problems registering for O2 More?

    Please see below.

registering for o2 more

  1. I haven't received my Pin code, why?

    Firstly, double-check you're putting the right mobile number in

    Then check you've got a signal. If you have, ask for another code.

    If it still doesn't arrive, it could be that our code-sending service is swamped. In which case it's best to come back a bit later and try again.

  2. I'm with O2, but when I try to sign up, it says I'm not. Why?

    If you've got an O2 mobile and you're putting that number in, it might be because you transferred the number from another network recently and our database hasn't caught up yet. It should work in a few days, at most.

  3. I've got my pin code (the code sent to my mobile), but it doesn't work. Why not?

    First, check you're putting the right code in. A 1 can look like an I, for instance, or a 2 like a Z. The pin code may consist of both, numbers and letters.

    You can only use each code once, so make sure you haven't used it already. Use the last code you received.

    If it's not that, ask for another code.

    If the new code doesn't work either, it's probably us. Our system might have gone down. Check back in a little bit and hopefully it'll be up and running again.

  4. I'm registered but my password's not working. Why not?

    Are you definitely using your O2 More password? It's different from the ones you use for My O2 and blueroom. If it's still not working, reset your password.

  5. I've forgotten my password.

    Don't forget that your O2 More password is different from the ones you use for My O2 and bluebook.

    If it's still not working, reset your password.

  6. I'm trying to sign in but I keep getting an error message.

    Are you putting in the right mobile number and password? If you've got a mobile with us, you should be putting in your O2 mobile number.

    If you've got O2 broadband, it should be the mobile number you gave us when you signed up. It has to be an O2 mobile to receive messages from O2 More.

    If you've changed your mobile number since you got O2 broadband, you'll need to update your details on the website under 'my account'.

    And it has to be a mobile, not a landline.

    If it's not either of those things, the system might be down. Try again in a few minutes.

  7. I'm trying to sign in but I keep getting an error message.

    It might be that you haven't actually signed up for O2 More yet. It's different to your My O2 and bluebook accounts – you have to have a separate username and password

    for these. You can sign up to O2 More here.

    If you're definitely registered, it might just be that the system's down. Try again in a little while.

    Or you can call:

    4445 from your O2 mobile if you're on Pay & Go or 0844 809 0222

    0844 847 0202 from your O2 mobile if you're on Pay Monthly